Fashion nova return email plus#

An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items or,.An irregular or excessive returns history indicative of “wardrobing ”.While we will make every effort to accommodate your shipping and billing preferences, in order to protect our #NovaBabes, Fashion Nova reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.Īdditionally, Fashion Nova reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to: If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock. We do not issue refunds or credits for packages that the carrier confirms as being delivered. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).įashion Nova does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We will assist you in working with the carrier to complete the claims process. Fashion Nova does not guarantee responsibility for packages that have been reported as “Delivered” by the carrier and will review on a case by case basis. If your package is lost or missing, you must contact us within 30 days of the delivery date to be eligible for a store credit or reship. However, expedited shipping is not available to a PO Box. This amount will be deducted from any credit issued.

Fashion nova return email plus#

If you refuse any shipments from, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. Your final shipping cost is displayed at the point of checkout. Alternative carriers may be selected at our sole discretion to meet shipping requirements. Domestic & International orders, we will use USPS or UPS to ship to most locations. When your order has been shipped, you will receive an email with tracking information.įor U.S. Please note that orders to US destinations may take 1-12 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order. This is just an estimate and doesn't include weekends or holidays. Depending on a number of factors, standard domestic and international orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.Īfter your payment is authorized and verified, Standard orders can still take up to 4 business days, Expedited orders can still take up to 3 business days, and Rush orders can still take up to 1 business day to process.

The consignee will pay the taxes & duties in addition with the purchase price of the goods.Īll orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Further, the consignee/buyer agrees Fashion Nova may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. The consignee authorizes Fashion Nova to import the goods on his behalf. Other carrier options are available, and we reserve the right to change carriers at any time.įor international shipments, the goods will be imported on behalf of the consignee/buyer. Orders shipping to APO’s, and US Territories may experience delays. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information.